Customs Broker’s Relationships

Course Overview

This course explores the regulatory relationship between customs brokers and importers, emphasizing the duties and obligations under CBP regulations. Participants will learn about permissible non-customs services, broker responsibilities when acting as an importer, and best practices for communication with carriers and service providers. The course also covers cargo disposition options and key information brokers must obtain for compliance. Ideal for customs professionals, brokers, and logistics specialists.

Define the type of relationship which CBP regulations specify exists between a customs broker and importer with respect to “customs business”
Explain the duty which an agent has to his principal
Identify what a customs broker must do under CBP regulations if it or an employee is also acting as an importer
Describe the services which are outside the scope of “customs business” which a broker can therefore provide on a purely “arms length” contractual basis
Understand why customs broker employees dealing with importers should be familiar with their company’s standard terms and conditions of service
Recognize three optional dispositions of arriving international cargo and the typical involvement of a customs broker in each
Identify items of information a customs broker must ask of the importing carrier or breakbulk agent or determine from the transport document
Explain communication guidelines to use when trying to solve problems with transportation carriers
Describe communication guidelines to use when communicating with service providers other than transportation carriers