Course Catalog

3 Lessons

Unlocking AI in Logistics and Supply Chain: Foundations and Everyday Applications.

• Explain what artificial intelligence is, how it differs from related technologies, and how AI systems learn, adapt, and make decisions.
• Describe how AI is used in everyday life and across global industries, with emphasis on its current and emerging applications in logistics and supply chain operations.
• Evaluate the opportunities, challenges, and organizational impacts of AI adoption—including ethical, workforce, and sustainability considerations.
• Assess how AI supports professional growth and organizational strategy, and identify the skills needed to work effectively in an AI-enabled logistics environment.
• Demonstrate an understanding of the role of change management and personal adaptability in helping individuals and teams transition to AI-driven workflows.

2 Lessons

Unlocking AI in Logistics and Supply Chain: The Evolution of AI in Supply Chain

• Explain how AI has evolved within logistics and supply chain management—from rule-based automation in the 1980s to machine learning, intelligent automation, autonomous operations, and generative AI today.
• Identify key technological breakthroughs and their impact on modern operations, including forecasting, supplier risk management, procurement automation, warehousing, and transportation optimization.
• Describe what makes a supply chain data-driven and recognize the major data sources, integration methods, and analytics tools that enable real-time visibility and smarter decision-making.
• Differentiate between descriptive, predictive, and prescriptive analytics and explain how AI transforms data into proactive insights and optimized actions across procurement, warehousing, transportation, and customer fulfillment.
• Assess the opportunities and challenges organizations face when adopting AI and data-driven practices, including issues related to data quality, systems integration, organizational readiness, and workforce skills.

2 Lessons

Unlocking AI in Logistics and Supply Chain: Automation and AI’s Place in Supply Chain

• Distinguish the roles of AI and automation and explain why their integration is critical to modern supply chain performance.
• Describe how AI-driven insights and automated execution work together in a continuous improvement cycle across logistics operations.
• Identify practical AI and automation use cases across warehousing, transportation, ports, back-office processes, and compliance.
• Explain how AI operates at ecosystem scale, connecting decisions across procurement, planning, inventory, and fulfillment.
• Recognize the evolving role of humans and leadership in governing, guiding, and extracting value from intelligent supply chain systems.

3 Lessons

Unlocking AI in Logistics and Supply Chain: Working with Advanced AI in Modern Supply Chains

• Explain how advanced AI architectures—including digital twins, AI-powered agents, and agentic AI—work together to support end-to-end supply chain decision-making.
• Evaluate real-world applications of AI across planning, execution, risk management, and compliance in modern logistics networks.
• Differentiate between task-based AI agents and agentic AI systems, and assess where each delivers the greatest operational and strategic value.
• Identify the tools, platforms, and data integrations that enable AI to scale effectively across ERP, WMS, TMS, and supply chain ecosystems.
• Apply leadership and governance considerations to deploy AI responsibly, balancing automation, human oversight, risk, and organizational readiness.

2 Lessons

Unlocking AI in Supply Chain: AI for Customer Service and Sustainability

• Explain how AI enhances customer experience in logistics by improving visibility, responsiveness, personalization, and proactive issue resolution through tools such as chatbots, predictive insights, and AI-driven CRM systems.
• Analyze how AI supports sustainability and ESG objectives by optimizing transportation, inventory, and operations to reduce emissions, waste, and resource use while improving transparency and compliance.
• Evaluate real-world use cases where AI-driven insights deliver both measurable sustainability outcomes and improved customer satisfaction, highlighting the balance between automation and human expertise.
• Assess organizational readiness and apply course concepts to identify practical opportunities for responsible AI adoption, considering data quality, system integration, and workforce skills.

6 Lessons

Introduction to Cargo Risk Management and Insurance

• Understand the difference between physical and financial risks to cargo, and be able to list several examples of each
  type of risk
• Identify four basic risk management steps that a shipper and/or their freight forwarder or other transportation
  intermediary should always take to minimize cargo losses and damage
• Identify and describe the basic characteristics and sections of a marine open cargo policy

4 Lessons

Import/Customs Broker Responsibilities & Transactions

• Explain the function and importance of an arrival notice
• Identify the various locations where customs clearance may be accomplished
• Name two things a customs broker does to initiate a customs clearance transaction

3 Lessons

Basics of U.S. Imports

• Qualifications to act as a U.S. importer
• Legal obligations of an importer
• Services included within the meaning of  “customs business”

2 Lessons

Customs Broker’s Role in Supply Chain and Beyond

• Define the meaning of “informed compliance” under the U.S. Customs Modernization Act of 1993
• Explain the benefits a customs broker may achieve by networking with other brokers and forwarders around the world
• Describe the key factors that should encourage customs brokers to develop more consulting business with importers

5 Lessons

Basics of Air Cargo Transport

• Understanding the advantages and disadvantages of using airfreight
• Understanding which type of shipments justify air freight
• Time and cost comparisons for air freight

6 Lessons

Basics of US (FMC) Regulation of Ocean Cargo Transportation

• Key ways in which “OSRA 22” increased FMC regulation over shipping lines and ocean cargo terminals
• FMC requirements for NVOCCs to ship cargo through U.S. ports
• Adverse consequences that a forwarder found in violation of regulations may face, including FMC fines and sanctions

5 Lessons

Basics of Ocean Cargo Transport

• Benefits of containerization in shipping
• Types of intermodal containers and chassis
• Contemporary container ship itineraries

3 Lessons

Basics of Supply Chain Logistics and Security

• The meaning and importance of supply chain “visibility”
• Functions of supply chain management (SCM)
• The meaning of “third-party logistics” (“3PL”)

4 Lessons

Basics of Import-Export

• Reasons to export and import
• Essentials for an export-import transaction
• International “delivery terms”

5 Lessons

Cargo Transportation Math – Calculations Used in Cargo Transportation

• How to calculate container cube utilization
• Understand the significant difference between static and dynamic weights, and how this impacts transportation load planning
• Understand the difference between weight (mass) and density

4 Lessons

IATA Cargo Agent Requirements and Processes

• IATA cargo agent description and requirements
• Understanding and IATA air waybill vs. a house air waybill
• Cargo acceptance and inspection procedures

7 Lessons

Introduction to Air Freight Forwarder Organizations

• Principles of air forwarder customer service
• Air forwarder origin station responsibilities
• Functions of an air cargo terminal including physical cargo handling

5 Lessons

Airfreight Forwarder Services and Relationships

• Overview of the air forwarding process
• Understanding extended logistics services
• Understanding the cargo pricing relationship

1 Lessons

Air Cargo Consolidation

• Air cargo consolidation processes
• Co-loading processes

5 Lessons

Air Waybill Information Fields

• Air Waybill Information Fields
• Correct input into an air waybill
• Distribution of air waybills

2 Lessons

Basics of Air Waybills

• Basics of air waybills
• Preparation and issuance of air waybills
• Review of air waybill functions

1 Lessons

Shipper and Air Carrier Responsibilities and Liability

• Liability and responsibilities for different parties in air shipment.
• Detailed protocols that govern air shipment.

2 Lessons

Types of Air Cargo Carriers & Shipment Costs

• Direct and indirect air cargo carriers defined and explained
• Different kinds of contracts involved in air shipments
• Understanding air cargo tariffs

5 Lessons

Basics of Air Cargo Transport

• Understanding the advantages and disadvantages of using airfreight
• Understanding which type of shipments justify air freight
• Time and cost comparisons for air freight

3 Lessons

NVOCC Tariffs and Service Agreements

• Understand FMC requirements for NVOCC operation, including the differences for U.S.-based vs. foreign-based NVOCCs, and the tariff publication strategies.
• Learn about NVOCC Service Arrangements (NSAs), including required information, terms, documentation, and how they relate to NVO-to-VOCC service contracts.
• Recognize the meaning, benefits, and requirements of a Negotiated Rate Arrangement (NRA), including its use in co-loading and record-keeping obligations.

3 Lessons

NVOCC History, Competition, and Service Overview

• Understand why shippers and forwarders prefer using NVOCCs for LCL shipments, and how NVOCCs add value and compete with VOCCs.
• Recognize the factors influencing NVOCC freight rates, the essential information required for shipment quotations, and the mutual benefits of NVOCC Service Arrangements (NSAs) and Negotiated Rate Arrangements (NRAs).
• Learn about the scope and options for NVO transportation, focusing on the planning, scheduling, and cargo acceptance for both LCL and FCL shipments.

1 Lessons

Cargo Acceptance and Delivery: Place, Dates, B/L, Rate Basis

• Understand how the place of cargo acceptance and delivery are specified on B/L instructions and the issued B/L, and the meaning of codes like “CY” and “CFS.”
• Learn about door-to-door cargo transportation B/Ls, service/tariff codes (traditional vs. ISA), and the significance of cargo acceptance, on-board, and issue dates on a B/L.
• Recognize the meaning of ” clean on-board” and understand the relationship between U.S. export license expiry, B/L dates, and export customs requirements.

1 Lessons

Flowcharting the Ocean Forwarder Process: Process Overview

•Flowchart interpretation
•Interpreting a generic overview of the ocean forwarder process

2 Lessons

Ocean Shipment Booking

• Understand the general characteristics and special requirements for ocean cargo bookings, including handling dangerous goods and cargo requiring specific stowage.
• Recognize the processes for standing bookings, service contracts, and booking revisions due to changes in cargo volume, weight, and characteristics.
• Differentiate between booking cancellations, no-shows, and acceptable vs. unacceptable booking rollovers.
• Learn how to ensure booking acceptance, including EDI booking confirmation procedures and review checklist.

4 Lessons

Ocean Forwarder Fees, Charges, and Compensation

• FMC prohibition against an ocean forwarder sharing its fees with an unlicensed party
• What entitles a forwarder to earn and accept “forwarder compensation” from an ocean carrier
• FMC prohibition of rebating “forwarder compensation” to a shipper

3 Lessons

Ocean Forwarder Liability & Relationships With Carriers

• International rules governing ocean carriage and carrier liability
• How cargo insurance addresses a shipper’s risk of loss, door-to-door
• Understand the unique “sea adventure” shared risk relationship between a shipper and an ocean vessel operator

3 Lessons

Shipper-Ocean Forwarder Relationships & Responsibilities

• Basic forwarder responsibilities as agent of the shipper
• Why it is good practice to have a comprehensive written agreement between a forwarder and shier covering terms and conditions of service
• Shipper and forwarder responsibilities under U.S. Foreign Trade Regulations and Export Administration Regulations

6 Lessons

Basics of US (FMC) Regulation of Ocean Cargo Transportation

• Key ways in which “OSRA 22” increased FMC regulation over shipping lines and ocean cargo terminals
• FMC requirements for NVOCCs to ship cargo through U.S. ports
• Adverse consequences that a forwarder found in violation of regulations may face, including FMC fines and sanctions

2 Lessons

Ocean Cargo & Multimodal Transportation

• Meaning of “through” cargo transportation
• Single mode vs. multimodal (intermodal) through transportation
• Benefits of a single through bill of lading

2 Lessons

Ocean Common Carrier Relationships and Competition

• Understand the unique “sea adventure” shared risk relationship between a shipper and an ocean vessel operator
• International rules governing ocean carriage and carrier liability
• How cargo insurance addresses a shipper’s risk of loss, door-to-door

5 Lessons

Basics of Ocean Cargo Transport

• Benefits of containerization in shipping
• Types of intermodal containers and chassis
• Contemporary container ship itineraries

3 Lessons

Shipper’s Export Declaration (SED) and Electronic Export Information (EEI)

• Determine when EEI filing is required under FTR, including license-controlled and special exports.
• Identify EEI filing exemptions and understand when they do not apply.
• Apply filing rules for shipments involving BIS, DDTC, DEA, NRC, and high-risk destinations.
• Differentiate AES Exemption vs. Exclusion Legends and apply them correctly.
• Interpret value-based EEI exemptions and aggregation rules for frequent shippers.
• Identify EEI exemptions for personal effects, household goods, and miscellaneous shipments.
• Explain USPPI responsibilities and provisions for routed exports under 15 CFR 758.3.
• Classify items with the CCL and identify correct ECCNs for licensing and EEI.
• Summarize EEI confidentiality rules and penalties for unauthorized disclosure.

2 Lessons

Enforcement of U.S. Export Law and Regulations

• Identify civil, criminal, and administrative penalties for export violations.
• Explain enforcement tools such as denial orders, debarment, and forfeiture.
• Recognize the compliance responsibilities of exporters, forwarders, and related parties.
• Describe CBP’s enforcement role, including manifest review and Operation Exodus.
• Explain ICE special agents’ role in export investigations.
• Understand CBP seizure and forfeiture processes and their implications.

1 Lessons

The Automated Export System (AES) Introduction

• Describe the purpose and key functions of AES.
• Identify who may file EEI in AES, including the roles and responsibilities of the USPPI, FPPI, and authorized filing agents under 15 CFR 30.2-30.3.
• Explain the core data and competency requirements for AES filing.

2 Lessons

FreightPath U.S. Export Regulations Training Overview

• Describe the purpose and scope of U.S. export controls in global trade.
• Identify key agencies (e.g., BIS, CBP) and their roles in export regulation.
• Explain the significance of compliance with export laws for businesses.
• Summarize the impact of federal regulations like EAR and ITAR on exports.
• Recognize how agencies coordinate to enforce export compliance.

1 Lessons

Export Administration Regulations (EAR)

• Explain the role of the EAR and the Ten General Prohibitions in determining export requirements.
• Apply the Commerce Control List (CCL) to identify an item’s classification and locate the correct ECCN.
• Use decision trees, CCL categories, and country charts to determine licensing requirements.
• Recognize when technical expertise is needed to interpret complex classifications under the CCL.

4 Lessons

Letters of Credit and Foreign Collection Documentation; Document Distribution

• Understand the role of letters of credit in ocean shipments, including the importance of consistent cargo descriptions and timely B/L dates.
• Recognize the impact of payment terms, letter of credit requirements, and documentary drafts on routing, carrier selection, and bill of lading instructions.
• Learn the rules and best practices for the distribution of shipping documents, ensuring timely delivery to relevant parties, including under letters of credit and documentary drafts.
• Know the responsibilities of a forwarder in distributing shipping documents, including customs clearance and document distribution for shipments under ATA carnets.
• Understand the options and record-keeping requirements for the physical distribution of shipping documents, including collections made through carriers or documentary draft collections.

6 Lessons

Forwarder Export Compliance

• Understand the key steps, responsibilities, and regulations for U.S. export declarations, including transmitting Electronic Export Information (EEI) and obtaining authorization from exporters.
• Recognize the importance of complying with U.S. export embargoes, sanctions, and export license requirements, including considerations for intermediate countries during shipment routing.
• Learn how to identify and handle suspicious shipments and ensure compliance with U.S. export and transportation laws.
• Understand the specific EEI transmission requirements for shipments to Canada and the role of the Principal Party in Interest (PPI), USPPI, and FPPI.
• Know the U.S. export processing requirements for specific categories, including Customs Bond, duty drawback, and DEA-controlled exports, as well as record-keeping obligations.

3 Lessons

Freight Forwarder Responsibilities for Export Compliance

• Apply the EAR, FTR, and related regulations to ensure accurate and compliant EEI filings and export documentation.
• Maintain all required export and shipping records in accordance with federal standards.
• Coordinate shipment data and export responsibilities among USPPIs, FPPIs, and agents.
• Determine when a forwarder becomes the exporter or license applicant and meet the associated obligations.
• Keep licenses, AES filings, and transport documents aligned with regulatory requirements.
• Identify and mitigate risks related to nominal shipper activities and improper information handling.
• Respond appropriately to shipment information requests and government inquiries with proper escalation.

2 Lessons

Export Compliance Requirements and Overview of Export Controls

• Determine whether an export is subject to the EAR using decision criteria and classification steps.
• Explain how technical data, software, and electronic commerce are controlled under U.S. export regulations.
• Identify compliance considerations for foreign-origin items, in-transit shipments, carnets, and re-exports.
• Describe when export licenses are required and how to navigate the licensing process.
• Explain proper export clearance procedures, including EEI filing requirements.
• Recognize compliance obligations related to restrictive trade practices, boycotts, and record keeping.
• Identify the responsibilities of forwarders and other agents in ensuring compliant export transactions.

4 Lessons

Cargo Transportation Math – Measurement Conversions

• Computing the cube for shipment of a package, other item of cargo and entire shipment
• Explain the distinction between weight, mass, density and pressure
• Compute average speed, travel time, and time to destination over a multiple segment/multiple mode transportation route

2 Lessons

Cargo Transportation Math – Time Zones

• Why the world is divided into time zones
• The significance of Greenwich Mean Time (GMT), and how things can be used to compute the time difference between
  distant time zones
• The purpose of Daylight Savings Time, and how this can seasonally affect the difference in time between two distant
  locations

2 Lessons

Cargo Transportation Math – Measurement and Currecy

• The definition of quantity which is more technically referred to as the value of something
• The definition of unit of measure: what is it that the value quantifies?
• The set up and computation of a currency conversion for purposes of purchasing foreign exchange

2 Lessons

Key Import Documents

• Functions of a bill of lading
• Commercial invoice requirements and information for entry summary
• Personal and household goods documentation

3 Lessons

Basics of U.S. Imports

• Qualifications to act as a U.S. importer
• Legal obligations of an importer
• Services included within the meaning of  “customs business”

3 Lessons

Basics of Supply Chain Logistics and Security

• The meaning and importance of supply chain “visibility”
• Functions of supply chain management (SCM)
• The meaning of “third-party logistics” (“3PL”)

4 Lessons

Basics of Import-Export

• Reasons to export and import
• Essentials for an export-import transaction
• International “delivery terms”

2 Lessons

Basics of Certificates of Origin

• The two purposes of a certificate of origin
• How country of origin of a product is determined, and unavoidable complexity that sometimes arises
• How rules of origin vary based on the destination country and whether a free trade agreement exists between the origin and destination countries

3 Lessons

Basics of Imports

• General sequence of steps in the customs clearance process for imported products
• Adverse consequences an importer may face if customs inspection reveals undocumented items in a shipment
• The commercial documents that are always required by customs authorities for imports

3 Lessons

Regulating Global Trade: Customs, Tariffs, and Trade Levers

• Objectives for import controls such as national security, protection of domestic industry, wealth preservation, and environmental protection
• Forms of government intervention in international trade
• International rules (conventions) that regulate ocean and air transportation

5 Lessons

Cargo Transportation Math – Calculations Used in Cargo Transportation

• How to calculate container cube utilization
• Understand the significant difference between static and dynamic weights, and how this impacts transportation load planning
• Understand the difference between weight (mass) and density

4 Lessons

Cargo Transportation – Carrier Tariffs, Rates & Contracts

• Identify and describe a cargo transportation tariff in terms of its generic purpose and functions
• List the typical types of transportation charges which may be found in cargo transportation tariffs
• Learn the factors that determine cargo transportation rates and overall shipping costs

7 Lessons

Cargo Transportation – Basic Concepts and Issues

• Basic issues a shipper or freight forwarder should always consider before routing cargo and selecting carriers
• Basic understanding of various transportation modes, their advantages, limitations, and comparisons
• Understanding the service and benefits of single source “”door-to-door”” logistics

3 Lessons

Freight Forwarding – Survival Through Innovation and Communication

• Use of Artificial Intelligence (AI) in enhancing speed and quality of decision making in supply chain logistics
• Functions and services that are encompassed under the term “logistics”
• Meaning of “third-party logistics provider (3PL) and benefits this type of relationship offers to 3PL customers

4 Lessons

Functions of Freight Forwarders

• Understand the Functions of a Freight Forwarder
• Develop Expertise in Transportation Modes and Carrier Options
• Leverage Technology for Supply Chain Optimization

4 Lessons

U.S. Domestic Logistics Essentials

• Define the scope, modes, infrastructure, and key statistics that shape how goods move across the country.
• Identify the responsibilities of shippers, carriers, brokers, and logistics providers, and how they collaborate to deliver efficient transportation services.
• Explain compliance requirements, documentation, insurance, permits, and strategies for safe and reliable operations.
• Explore the role of technology, fleet management, warehousing, and inventory control in improving visibility, efficiency, and cost management.
• Assess supply chain design, last-mile delivery, and reverse logistics processes to enhance performance, sustainability, and customer satisfaction.

3 Lessons

U.S. Domestic Trucking & Ground Freight

• Identify the main domestic trucking and intermodal service options used in U.S. freight transport.
• Compare trucking and rail modes in terms of cost, speed, and environmental impact.
• Recognize common truck classes, trailer types, and their typical uses.
• Explain key regulatory, safety, and technology factors affecting the trucking industry.
• Apply basic logistics decision-making to match freight needs with suitable services and equipment.

3 Lessons

U.S. Domestic Shipper Decision-Making: Pricing, Contracts & Routing

• Understand how shippers evaluate carriers, modes, and routing strategies
• Explain how pricing mechanisms work and how shippers manage market risk
• Interpret key contractual elements and their operational implications
• Apply strategic thinking to transportation management within broader supply chain goals

5 Lessons

U.S. Domestic Bill of Lading (Using Text)

• Understand the fundamental role and functions of the Bill of Lading (BOL) in both inbound and outbound logistics.
  
• Optimize logistics operations by effectively managing and utilizing the Bill of Lading.
  
• Navigate regulatory and compliance requirements associated with the Bill of Lading, including potential issues that can arise from incorrect usage.

4 Lessons

U.S. Domestic Bill of Lading (Using Video)

• Understand the fundamental role and functions of the Bill of Lading (BOL) in both inbound and outbound logistics.
  
• Optimize logistics operations by effectively managing and utilizing the Bill of Lading.
  
• Navigate regulatory and compliance requirements associated with the Bill of Lading, including potential issues that can arise from incorrect usage.

7 Lessons

SCPro™ Fundamentals: Supply Chain Management Principles

• Learn the concepts of the supply chain and its components
• Understand the flow from raw materials to finished products
• Gain knowledge of the process leading to retail products ready for purchase

6 Lessons

SCPro™ Fundamentals: Inventory Management

• Learn to see and monitor inventory levels
• Control and manage inventory effectively
• Maximize efficiency and profitability through proper inventory management

3 Lessons

SCPro™ Fundamentals: International Fundamentals

CSCMP SCPro™ International Fundamentals Certificate 3-part course will transform you into that knowledgeable contributor you desire to be.

SCPro™ Fundamentals Assessment

• Gauge employee knowledge gaps in warehousing, transportation, and SCM principles
• Identify gaps in procurement and supply management, manufacturing, and service operations
• Assess understanding of inventory, demand planning, and customer service

5 Lessons

SCPro™ Fundamentals: Customer Service Operations

• Learn the management of customer relationships and the role of communication
• Understand customer perceptions and how they impact service
• Recognize the importance of product/service knowledge and quality in customer service

6 Lessons

SCPro™ Fundamentals: Demand Planning

• Learn the concepts of demand planning
• Understand the process of planning materials from inbound to manufacturing
• Explore the importance of demand planning in lean inventory and just-in-time manufacturing

10 Lessons

SCPro™ Fundamentals: Transportation Operations

• Learn the different types of transportation modes (air, water, rail, pipeline)
• Understand the factors influencing the selection of transportation modes
• Explore the role of each mode in the supply chain

9 Lessons

SCPro™ Fundamentals: Warehousing Operations

• Learn key elements of warehousing and its role in the supply chain
• Explore facility configuration, storage, and handling techniques
• Understand performance metrics and customer service considerations in warehousing

7 Lessons

SCPro™ Fundamentals: Manufacturing & Service

• Learn the key elements of the operations organization in a company
• Understand the role of operations in managing resources
• Explore the process of converting raw materials into finished products

8 Lessons

SCPro™ Fundamentals: Supply Management & Procurement

• Learn how goods and services are ordered through the conversion of purchase requisitions to purchase orders
• Understand the role of the demand planning organization in creating purchase requisitions
• Explore the process of issuing purchase orders to suppliers

SCPro™ Fundamentals: Supply Chain Academy

• Designed for high-potential supply chain executives looking to enhance leadership skills
• 4-day intensive program focused on solving today’s biggest challenges
• Facilitated, collaborative environment with peers, innovators, and thought leaders

Introduction to Customs Brokers and Import Agencies

• Define the meaning of “”admissibility”” in the context of international trade
• Understand the mission(s) of the U.S. Bureau of Customs and Border Protection (CBP)
• Gain awareness of the various types of imported products which are subject to import regulation, restriction and/or U.S.
  compliance requirements

Customs Broker and Importer Relationships

• Define the type of relationship which CBP regulations specify exists between a customs broker and importer with
  respect to “customs business”
• Explain the basic functions and characteristics of a customs bond
• Identify the circumstances under which a customs broker becomes liable to CBP for payment of customs duty
  on behalf of an importer

2 Lessons

Customs Broker’s Role in Supply Chain and Beyond

• Define the meaning of “informed compliance” under the U.S. Customs Modernization Act of 1993
• Explain the benefits a customs broker may achieve by networking with other brokers and forwarders around the world
• Describe the key factors that should encourage customs brokers to develop more consulting business with importers

Customs Broker’s Professional Conduct

• Name the five key client satisfaction do’s and don’ts (doing things R.I.G.H.T.)
• Learn how to convey an impression of professional competence and respect
• Describe practical guidelines for interacting with CBP officers and staff

2 Lessons

Customs Broker’s Relationships

• Define the type of relationship which CBP regulations specify exists between a customs broker and importer with
  respect to “customs business”
• Explain the duty which an agent has to his principle
• Identify items of information a customs broker must ask of the importing carrier or break bulk agent or
  determine from the transport document

4 Lessons

Import/Customs Broker Responsibilities & Transactions

• Explain the function and importance of an arrival notice
• Identify the various locations where customs clearance may be accomplished
• Name two things a customs broker does to initiate a customs clearance transaction

2 Lessons

Customs Entry and Cargo Release Process

• Key process steps necessary to initiate a customs broker transaction
• What an importer bond is and when it is needed
• Timeframes for conditional customs release

2 Lessons

ABI System and Imports Subject to Processsing by U.S. Agencies

• What the ABI does
• The relevance of the Customs Automated Commercial Environment (“ACE”) to ABI
• Gain awareness of the various types of imported products that are subject to import regulation, restriction, and/or
  U.S. compliance requirements

4 Lessons

Introduction to Dangerous Goods

• The definition and understanding of what dangerous goods are
• Transportation regulations regarding dangerous goods
• Security threats and terrorism involving dangerous goods

2 Lessons

Import-Export Documents for DG, Animals, Plants, & Other Related Factors

• Why destination country officials may order the arriving transportation conveyance not to unload a shipment that arrives without required product-based documentation.
• The two types of documents that destination country customs authorities will require for clearance of dangerous goods
• Why an exporter and its forwarder should not rely solely on the importer informing as to what product-based import requirements are required for the exporter’s product in the destination country

1 Lessons

Cargo Insurance and Trade Finance Documentation

• Understand the forwarder’s role in managing cargo risk
• Understand a forwarder’s responsibilities when providing services involving foreign collection for the value of goods being shipped.
• Understand the procedures for documentary and letter of credit transactions

6 Lessons

Introduction to Cargo Risk Management and Insurance

• Understand the difference between physical and financial risks to cargo, and be able to list several examples of each
  type of risk
• Identify four basic risk management steps that a shipper and/or their freight forwarder or other transportation
  intermediary should always take to minimize cargo losses and damage
• Identify and describe the basic characteristics and sections of a marine open cargo policy

7 Lessons

Incoterms Overview

• What Incoterms are, and how they facilitate trade by creating a standard way of dividing obligations between a buyer
  and seller under various export-import shipment scenarios
• What Incoterms specify and what they do not specify
• How Incoterms divide costs between seller and buyer

3 Lessons

Introduction to Incoterms

• The meaning of various Incoterm codes and how they are grouped for practical application.
• How Incoterms allocate costs, obligations, and the risk of loss or damage between the seller and buyer.
• Responsibility for arranging transportation and the required notices each party must provide under different Incoterms.

5 Lessons

Incoterms Application, Responsibilities, and Solutions

• Key trade term citation particulars, including delivery details, applicable Incoterms version, and the impact of initial transport modes and specific terms like “EXW loaded.”
• Passage of risk and responsibilities under EXW, “F,” “C,”” and “D” terms, including differences between FCA origin and other points, and the implications of buyer delays.
• Seller and buyer obligations under each Incoterm, focusing on risk transfer, delivery points, and customs clearance responsibilities.

4 Lessons

Incoterms Matrices and Troubleshooting

• Using detailed matrices to increase awareness of the numerous obligations and costs in accomplishing transportation
  and delivery of goods under various shipping circumstances
• Gaining a more detailed understanding of respective seller and buyer costs under each trade term using various
  transportation modes
• Applying what you have learned about respective seller and buyer obligations and costs under various trade
  terms and transport modes

5 Lessons

Essentials of Country Requirements & Incoterms

• Preview of Incoterms (“Trade Terms”)
• Destination country import requirements
• Responsibility for arranging transportation

4 Lessons

Geography for Logistics

• Gain a well-rounded understanding of world geography from a logistics perspective.
• Become better equipped to make informed decisions, optimize routes, and contribute to your organization’s strategic planning in the realm of international trade.
• Build the geographical knowledge essential for success in the global logistics industry.